Synthesis
Advisory
Game-changing experts in Professional
Managed Services
Synthesis are experts and innovators in Professional Managed Services. Uniquely positioned as an impartial trusted advisor, we partner with our clients – buyer or supplier side - to design, build and run Professional Managed Services (PMS) that are standardised, repeatable and scalable.
Our mission is to transform how organisations use and deliver Managed Services, including SOW and WPO, through the use of best-practice tools, processes and software.
Our ‘plug and play’ services and E2E Delivery Methodology have already been tested, proven and recognised as exemplar by the UK Public Sector.
Between 2018 and 2022, Synthesis designed, built and ran a Professional Managed Services business unit for a UK Government Trading Fund. We worked closely with senior stakeholders, including c-suite executives, and delivered over £18m in annual revenues with a strong forward-sales pipeline. Our services provided the following benefits:
1. Reduced the time required to mobilise services from 6 weeks to less than 10 days.
2. Achieved cost savings of £20k per individual by Managed Services adoption.
3. Enabled the flexibility to adjust service levels to optimise project costs and delivery timescales through Capacity and Demand planning.
4. Introduced templated Service Definition Documents (SDD) and Work Breakdown Structures (WBS) for a quicker and more effective service scope and deliverable capture.
5. Provided clear and real-time progress reporting that significantly improved project outcomes and quality.
6. Eliminated IR35 risk by attaining IR35/OPWR exempt Outsourced Managed Service status.
Buyers
The demands of managing supply chains to deliver in agile and fast-paced project environments are complex and challenging. Synthesis can help you to reduce compliance risks, increase agility, improve supplier performance and delivery tempo whilst optimising cost.
Supplier
Client buying behaviour has fundamentally changed, replacing traditional Contingent Labour resourcing with mature MSP, including SOW and WPO. How do you transform from a reactive resource provider to a proactive service provider and ensure that you are positioned to win and deliver new business?
Integrator
Agile, Digital Delivery and changing buyer behaviours mean large multi-year service contracts have been replaced by smaller packages of work requiring multi-disciplinary teams. This requires you to manage more clients, services and contracts that require the support of multi-vendor supply chains in complex and fast-paced delivery environments.
View our full range of services below...
Our Advisory Services
Clearly defined building blocks across the E2E Delivery Lifecycle that support your MSP Journey
Advise and Consult
Gain a competitive advantage through Managed Service innovation with a clear Transformation Roadmap, aligned to your Strategy, with simple and clear building blocks
Service Design
We design and build new bespoke Managed Services and also provide ‘Plug & Play’ solutions utilising best practice and proven methodologies to deliver and exceed customer expectations.
Win Business
We provide SME and Domain knowledge to help our clients capture, qualify and win new business through market engagement and the bid/proposal process.
Sourcing, Vendor & Supply Chain
We plug in between Procurement and the Business (Project Delivery) to optimally develop, manage and control your Vendor's Contracts, Relationships and performance. Drive VfM via Continuous Service Improvement and ensure consistent Delivery across your supply chain.
Delivery Management
We help suppliers standardise delivery to drive VfM from contract award through service initiation, mobilisation and the delivery lifecycle by embedding Continuous Service Improvement, strong Governance and Assurance and robust compliance.
Contact Us
Find out how Synthesis can help design, build and run your Managed Services. We'll be in touch within 48 hours.
